This issue may occur when you disable the page zooming feature by using Group Policy or by using a registry key.
To disable the page zooming feature by using Group Policy, enable the Turn off page zooming functionality option in the following Group Policy:
To disable the page zooming feature by using a registry key, set the value of the ZoomDisabled DWORD to 1 in the following registry location:
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:Note This update was first included in security update 2618444.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2632022 - Last Review: Dec 13, 2011 - Revision: 1