A user cannot use the Alt Gr key to type special characters in Lync 2010 Group Chat

Symptoms

A user cannot use the Alt Gr key together with a character key to type a special character in a Microsoft Lync 2010 Group Chat client window.

Note The Alt Gr key is a modifier key on some keyboards, such as German, Danish, Finnish, and Hungarian. The key is used to type special characters such as €, @, £ and $.

Cause

This issue occurs because the Lync 2010 Group Chat client does not support this functionality.

Resolution

To resolve this issue, install the following cumulative update:
2636065 Description of the cumulative update for Lync 2010 Group Chat client: November 2011


Properties

Article ID: 2639835 - Last Review: Nov 23, 2011 - Revision: 1

Microsoft Lync 2010 Group Chat

Feedback