Additionally, the user receives one of the following error messages:
- In OutlookCannot open your default email folders. You do not have permission to log on.
- In OWAYou don’t have permission to open this mailbox.
- The NT AUTHORITY\SELF account does not have the Full Access permission and the Read permission to the mailbox.
- The managed MailUser object did not have the msExchMasterAccountSID attribute present before the migration, and the discretionary access control list (DACL) of the mailbox was not updated correctly during the migration.
To resolve this problem, use one or more of the following methods, as appropriate for your situation.
Method 1Manually add the permissions for NT AUTHORITY\SELF. To do this, use a cmdlet that resembles the following:
Method 2If Method 1 does not resolve the problem, or if the permissions for NT AUTHORITY\SELF are already present, grant the user’s linked master account Full Access and External Account permissions.
To do this, use a cmdlet that resembles the following:
Article ID: 2652193 - Last Review: Apr 16, 2015 - Revision: 1