The System Center Operations Manager 2007 console may crash while setting the scale on a performance view

Summary

While working in the System Center Operations Manager 2007 (SCOM 2007) admin console, the console may crash unexpectedly when a changing the scale on the performance graph.  This issue may occur if the following statements are true:

- You have an application with performance counters that have hugely different values.  For instance, Counter A of the application has a value that can scale between 0-400 and Counter B has a value that can scale between 0-400000000.

- The performance view is targeted against the application and both of the counters are displayed on the same graph.

More Information

The current workaround is to create two separate performance view based on the application counters. If there is a requirement to view data relevant to the performance counters on the same view, use a dashboard view that includes the two performance view created above.

This is a known issue in System Center Operations Manager 2007.  More information will be posted as it becomes available.

Microsoft Internal Support Information

Steps to reproduce.

Product Bug Number: MOM Escalation 4719
Author ID (email alias): Ganeshbg
Writer ID(email alias): jchornbe
Tech Review ID (email alias): monsee, smsmomkb
Confirm Article has been Tech Reviewed: Yes/No
Confirm Article released for Publishing: Yes/No
Properties

Article ID: 2652434 - Last Review: Dec 13, 2011 - Revision: 1

Feedback