Error 0x8004010F when you try to send or receive email in Outlook 2010 or Outlook 2013

Summary

This issue is caused by the corrupted Outlook profile. You can try to create a new profile to resolve the issue.

Symptoms

When you try to send or to receive email in Outlook 2010, you may receive one of these error messages:

0x8004010F: Outlook data file cannot be accessed.

or

0x8004010F: The operation failed. An object could not be found.

Resolution

To resolve error 0x8004010F , identify the current location of your default Outlook data file, and then create a new Outlook profile. To do this follow these steps:

Step 1- Locate the default Outlook data file

Click Start
, and then click Control Panel.
In Control Panel, click Mail.
In the Mail Setup - Outlook dialog box, click Show Profiles.
Select your current Outlook profile, and then click Properties.
In the Mail Setup - Outlook dialog box, click Data Files.
Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile (a check mark will denote the default data file).
Click Close.

Step 2 - Create a new Outlook profile

Method 1: Use auto account setup to create an IMAP or POP3 email account.

IMPORTANT If your email server supports both IMAP and POP3, auto account setup will create an IMAP account by default. You will need to follow the manual steps in order to create a POP3 account. However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account.

Click Start
, and then click Control Panel.
In the Mail Setup - Outlook dialog box, click Show Profiles.
On the General tab in the Mail dialog box, click Add.
In the New Profile dialog box, type a new profile name, and then click OK.
In the Add New Account dialog box, type your email account information, and then click Next.
After your account is successfully configured, click Finish.

Method 2: Manually create an IMAP or POP3 email account.

Click Start
, and then click Control Panel.
In the Mail Setup - Outlook dialog box, click Show Profiles.
On the General tab in the Mail dialog box, click Add.
In the New Profile dialog box, type a new profile name, and then click OK.
In the Add New Account dialog box, select Manually configure server settings or additional server types, and then click Next.
In the Choose Service dialog box, select Internet E-mail, and then click Next.
In the Internet E-mail Settings dialog box, type your account details.
Click Test Account Settings to test your account.
Note Contact your Internet service provider if you are unsure of the correct account details.
Select Existing Outlook Data File, and then click Browse.
In the Open Outlook Data File dialog box, browse to and then select the Outlook data file you previously located. Click OK.
Click Next.
In the Test Account Settings dialog box, click Close.
Click Finish.

Step 3 - Configure your new Outlook profile as the default profile

More Information

NOTE: If you have several non default .pst files and need to include them in your Outlook profile, follow these steps:

Start Outlook.
On the File tab, click Open.
Select Open Outlook Data File.
Browse to the folder location that contains your other .pst file, select it, and then click OK.

The newly added .pst file will appear in the Navigation pane.