Consider the following scenario:
- You install Microsoft Exchange Server 2010 Service Pack 1 (SP1) in Hosting mode by using the /hosting switch.
- You create two tenant organizations (organization 1 and organization 2) in the Exchange Server 2010 SP1 environment.
- Organization 1 has a mail-enabled user (user A).
- You create an external contact for user A in organization 2.
- The administrator of organization 1 tries to manage the mailbox of user A by using the Exchange Control Panel (ECP).
More than one mailbox has the same e-mail address. To resolve this issue, contact your administrator.
This issue occurs because the ECP incorrectly looks up the user by using a global scope. Therefore, two objects that have the same Simple Mail Transfer Protocol (SMTP) address are found.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about multi-tenant Exchange deployments, visit the following Microsoft website:New-MailContact cmdlet, visit the following Microsoft website: