Consider the following scenario:
- You use Microsoft Outlook in online mode in a Microsoft Exchange Server 2010 environment.
- You create a contact in a public folder or in a mailbox.
- You type a name in the Company field but leave the Full Name field empty.
- You open the address book and then select the Contacts folder.
This issue occurs because the displayed format for contacts in the address book does not include the company name.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.