The System Center 2012 Virtual Machine Manager console crashes after enabling Operations Manager integration

Symptoms

After enabling System Center Operations Manager (SCOM) integration in System Center 2012 Virtual Machine Manager, the console may crash.

Cause

This can occur if there is a comma (,) in the fully qualified domain name (FQDN) of the SCOM server.

Resolution

a. If you are able to open the console perform the below steps to resolve this issue:

    1. Correct name by using a period (.) to delineate the FQDN instead of a comma

    2. Remove SCOM integration

    3. Run the SCOM integration wizard again

       At this point the integration should complete successfully.

b. If the console crashes in a continous loop perform the below steps:

    1. Close the console or cancel the attempts to connection.

    2. Make sure that the System Center vitual Machine manager service is running

    3. Open the Virtual Machine manager command shell

    4. Type Remove-scOpsMgrConnection -force

Microsoft Internal Support Information

Steps to reproduce.

Product Bug Number: Virtual Manager 78080
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Properties

Article ID: 2679723 - Last Review: Apr 5, 2012 - Revision: 1

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