- You disable a mailbox in a Microsoft Exchange Server 2010 Service Pack 2 (SP2) environment.
- You reconnect the mailbox.
Note To reconnect the mailbox, start the Exchange Management Console (EMC) in the Disconnected Mailbox node. To complete the operation, click the Finish button when you receive the following warning message:The operation completed successfully but the change will not become effective until Active Directory replication occurs.
- You try to access the mailbox by using Microsoft Outlook or Outlook Web App.
If you update the Disconnected Mailbox result pane during this time, the mailbox appears in the result pane.
Additionally, if you run the test-mapiconnectivity cmdlet, the cmdlet fails and you receive the following error message:
Database : Database
Mailbox : Mailbox
Result : *FAILURE*
Latency : Latency
Error : [Microsoft.Exchange.Data.Storage.AccountDisabledException]: Cannot open mailbox LegacyDN. Inner error [Microsoft.Mapi.MapiExceptionMailboxDisabled]: MapiExceptionMailboxDisabled: Unable to open message store. (hr=0x80004005, ec=2412)
Article ID: 2682047 - Last Review: May 29, 2012 - Revision: 1