Description of the Excel 2010 hotfix package (Excel-x-none.msp; Graph-x-none.msp): October 30, 2012

Issues that this hotfix package fixes

• If you save a workbook in Excel 2010 and the following conditions are true, you cannot open or display, the Phonetic Info for the file.
  

  • An apostrophe (') is added to the beginning of a sentence or phrase when the last character in a sentence or phrase is a single Double Byte Character Set (DBCS) Kanji character.

  • After an apostrophe ('), there are two or more characters.

  • One of the characters is a DBCS Japanese character that you enter by using the Japanese IME (Input Method Editor).

  • The last character is a single DBCS kanji character.

  When you insert text that satisfies these previous conditions, you experience the following symptoms:
  

  • When you view the Phonetic Info in edit mode, the Phonetic Info for that text isn’t shown.

  • When you save a workbook in the .xls format and reopen the file, the Phonetic Info location is incorrect.

  Additionally, you receive the following error message:
  

  Excel found unreadable content in file_name.xlsx. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes.

  If you open the file that uses Excel 2003 and the Microsoft Compatibility Pack, you receive the following error message:
  

  The converter failed to open the file.

• The performance of Excel performance degrades when you select many special cells on large worksheets.
  

• Consider the following scenario:

  • User A opens an Excel workbook file on a UNC (Universal Naming Conversion) shared network folder and then loses the network connection.

  • User B opens, changes, saves, and then closes the same file.

  • User A reconnects to the network and saves the file.

  In this scenario, there is no conflict dialog box that warns user A that the shared file loses all modifications that are made by user B.
  
  Note Both user A and user B have installed the hotfix 2544402 installed on their personal computers.
  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.