FIX: An ESSO client cannot reconnect to an ESSO server that was restarted or was down in a Host Integration Server 2010 environment

Symptoms

In a Microsoft Host Integration Server 2010 environment, you have an Enterprise Single Sign-On (ESSO) server that was restarted or was down recently for some reason. In this scenario, when an ESSO client computer uses the client library Microsoft.EnterpriseSingleSignOn.Interop namespace that is used to reconnect to the ESSO server, the client computer unexpectedly does not reconnect to the server.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have at least cumulative update package 3 for Host Integration Server 2010 installed to apply this hotfix.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2654652 Cumulative update package 3 for Host Integration Server 2010

Restart information

You may have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Microsoft Host Integration Server 2010, 32-bit Edition
File nameFile versionFile sizeDateTimePlatform
entsso.exe6.0.4564.284,16027-Jun-201214:38x86
importexport.dll6.0.4564.267,80827-Jun-201214:38x86
infocache.dll6.0.4564.2137,41627-Jun-201214:38x86
ssoadmin.dll6.0.4564.2100,55227-Jun-201214:38x86
ssoadminserver.dll6.0.4564.2133,34427-Jun-201214:38x86
ssoclient.exe6.0.4564.271,89627-Jun-201214:38x86
ssoconfig.exe6.0.4564.2100,55227-Jun-201214:38x86
ssoconfigom.dll6.0.4564.2129,24027-Jun-201214:38x86
ssoconfigstore.dll6.0.4564.292,36827-Jun-201214:38x86
ssocsserver.dll6.0.4564.284,17627-Jun-201214:38x86
ssocstx.dll6.0.4564.267,78427-Jun-201214:38x86
ssolookup.dll6.0.4564.2104,64827-Jun-201214:38x86
ssolookupserver.dll6.0.4564.2133,33627-Jun-201214:38x86
ssomanage.exe6.0.4564.2112,84027-Jun-201214:38x86
ssomapper.dll6.0.4564.2116,93627-Jun-201214:38x86
ssomappingserver.dll6.0.4564.2108,77627-Jun-201214:38x86
ssops.exe6.0.4564.2100,54427-Jun-201214:38x86
ssopsadmin.dll6.0.4564.296,45627-Jun-201214:38x86
ssopshelper.dll6.0.4564.2100,56827-Jun-201214:38x86
ssopsserver.dll6.0.4564.2190,67227-Jun-201214:38x86
ssoservercfg.dll6.0.4564.2182,49627-Jun-201214:38x86
ssoss.dll6.0.4564.2116,94427-Jun-201214:38x86
For Microsoft Host Integration Server 2010, 64-bit Edition
File nameFile versionFile sizeDateTimePlatform
entsso.exe6.0.4564.293,88827-Jun-201214:43x64
importexport.dll6.0.4564.267,80827-Jun-201214:43x86
importexport.dll6.0.4564.273,95227-Jun-201214:43x64
infocache.dll6.0.4564.2199,38427-Jun-201214:43x64
ssoadmin.dll6.0.4564.2100,55227-Jun-201214:43x86
ssoadmin.dll6.0.4564.2118,48827-Jun-201214:43x64
ssoadminserver.dll6.0.4564.2186,57627-Jun-201214:43x64
ssoclient.exe6.0.4564.282,12027-Jun-201214:43x64
ssoconfig.exe6.0.4564.2130,24827-Jun-201214:43x64
ssoconfigom.dll6.0.4564.2129,24027-Jun-201214:43x86
ssoconfigom.dll6.0.4564.2167,12827-Jun-201214:43x64
ssoconfigstore.dll6.0.4564.292,36827-Jun-201214:43x86
ssoconfigstore.dll6.0.4564.2101,07227-Jun-201214:43x64
ssocsserver.dll6.0.4564.294,41627-Jun-201214:43x64
ssocstx.dll6.0.4564.263,17627-Jun-201214:43x64
ssolookup.dll6.0.4564.2104,64827-Jun-201214:43x86
ssolookup.dll6.0.4564.2133,83227-Jun-201214:43x64
ssolookupserver.dll6.0.4564.2183,52027-Jun-201214:43x64
ssomanage.exe6.0.4564.2153,30427-Jun-201214:43x64
ssomapper.dll6.0.4564.2116,93627-Jun-201214:43x86
ssomapper.dll6.0.4564.2138,44027-Jun-201214:43x64
ssomappingserver.dll6.0.4564.2143,08027-Jun-201214:43x64
ssops.exe6.0.4564.2133,31227-Jun-201214:43x64
ssopsadmin.dll6.0.4564.296,45627-Jun-201214:43x86
ssopsadmin.dll6.0.4564.2105,67227-Jun-201214:43x64
ssopshelper.dll6.0.4564.2100,56827-Jun-201214:43x86
ssopshelper.dll6.0.4564.2110,80827-Jun-201214:43x64
ssopsserver.dll6.0.4564.2269,52827-Jun-201214:43x64
ssoservercfg.dll6.0.4564.2182,49627-Jun-201214:43x86
ssoss.dll6.0.4564.2161,98427-Jun-201214:43x64
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to configure ESSO, visit the following Microsoft TechNet website:
Properties

Article ID: 2692917 - Last Review: Jul 17, 2012 - Revision: 1

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