Windows 8 fails to boot after installation of Client Hyper-V feature on Gigabyte systems

Symptoms

After enabling the Client Hyper-V feature on a Windows 8-based computer, the computer may hang while booting. This may also occur after installing the Windows Phone 8 SDK due to it's dependency on installing the Client Hyper-V feature.

Cause

This problem occurs on computers with GIGABYTE motherboards, and has USB 3.0 host controllers enabled in the BIOS.

Resolution

Update the BIOS/Firmware of the computer to the latest supported release by GIGABYTE.

For additional troubleshooting steps related to the installation of the Windows Phone 8 SDK, see this following article:

More Information

The following system models have been confirmed to have this issue:

GA-Z68A-D3H-B3
GA-H67A-D3H-B3
Additional models may also be affected containing an Etron USB 3.0 eXtensible Host Controller
Properties

Article ID: 2693144 - Last Review: Dec 20, 2012 - Revision: 1

Windows Phone SDK 8.0, Windows 8, Windows 8 N, Windows 8 Enterprise, Windows 8 Enterprise N, Windows 8 Pro, Windows 8 Pro N

Feedback