"On voucher [voucher_no], status is None" error message when you try to post a imported bank statement in Russia in Microsoft Dynamics AX 2009 Service Pack 1 with the Eastern Europe GLS layer installed

Applies to: Microsoft Dynamics AX 2009 Service Pack 1

This article applies to Microsoft Dynamics AX for the Russia (ru) region.

Symptoms


Consider the following scenario in Microsoft Dynamics AX 2009 Service Pack 1 (SP1) with the Eastern Europe GLS layer installed:
  • You enable the Russian country-specific feature.
  • You have two transactions in a payment journal.
  • You export one payment transaction to bank.
  • You import a bank statement file that settles the exported payment transaction.
  • You try to post the imported bank statement.
In this scenario, you receive the following error message:
On voucher voucher_number, status is None. Status must be Sent.

Cause


This problem occurs because the system posts ledger journal tables whose JournalNum value equals to the paymentTable.JournalNum value. However, this kind of ledger journal table can still contain unsettled ledger journal transactions.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.


For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 with the Eastern Europe GLS layer installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The Russian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot applicable61,28827-Mar-201208:48x86
Kb2694684glp.xpoNot applicable53,734,94527-Mar-201208:38Not applicable
Metadata.xmlNot applicable7227-Mar-201208:38Not applicable
Kb2694684.xpoNot applicable65,993,35327-Mar-201208:40Not applicable
Metadata.xmlNot applicable7227-Mar-201208:40Not applicable
Axsetupsp.exe5.0.1100.451,636,20027-Mar-201208:49x86
Cabextractor.dllNot applicable18,80027-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44015-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40538,48827-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33615-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82415-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82415-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40538,48827-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82415-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40538,48827-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32015-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82415-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40542,58427-Mar-201208:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84815-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82415-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40534,39227-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40546,68027-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40558,96827-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40815-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40530,29627-Mar-201208:48x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31215-Nov-201119:50x86
Axsetupsp.resources.dll5.0.1100.40526,20027-Mar-201208:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80015-Nov-201119:50x86
Cabextractor.dllNot applicable22,38427-Mar-201208:48x64

Objects that are affected:

This hotfix affects the following object:
  • \Classes\bankclientposting_ru\createjournaltable
  • \Classes\bankclientposting_ru\postjournals

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method whose name includes the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by comparing the KBXXXXXX.txt file against the objects in the AOT. By doing this, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note The XXXXXX placeholder represents the KB article number of the installed hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

974255 Impact Analysis feature for Dynamics AX 2009

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.