- This problem does not occur when you use an HTML-based webpage that loads additional ActiveX controls.
- This problem does not occur when you leave Print Preview by printing the page or when you close the Print Preview dialog box by pressing Esc or Alt+C.
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:Note This update was first included in security update 2699988.
For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
- Close Print Preview in Internet Explorer by pressing Esc or Alt+C.
- Browse in Internet Explorer to visit any other webpage and then browse again to the document.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2695166 - Last Review: Jun 13, 2012 - Revision: 1