We're sorry, we had a problem installing your Office program(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you've checked the above.
Use Disk Cleanup to clear the system of unwanted space, follow these steps:
Once the cleanup is done, please try reinstalling Office. If you still get the same message, move some photos or music to another disk drive so that you can install Office successfully.
If the problem continues to occur, temporarily turn off your antivirus software, firewall, and proxy settings.
Article ID: 2696484 - Last Review: Sep 23, 2015 - Revision: 1