TR: Windows 7 Enterprise Upgrade prompts it is not genuine

Symptoms

Windows 7 Enterprise Upgrade prompts that it is not genuine

Cause

The Multiple Activation Key ( "MAK" ) has likely not been entered.

Resolution

The Multiple Activation Key shows on the download page under the "Product Key" column and needs to be copied as the package is downloaded.

Click View to view the current key.

Windows 7 will need to be fully activated using the MAK key before the promps for Genuine Windows will go away.

Also see Converting KMS Clients to MAK Activation at http://technet.microsoft.com/en-us/library/ff793408.aspx regarding the Windows Intune supplied keys.

More Information

MOCP_product_selection

If the 64-bit version of the Windows 7 Enterprise Upgrade fails to appear, reference 2694348 for information on how to find the ISO file for the upgrade.

Properties

Article ID: 2697436 - Last Review: Sep 17, 2015 - Revision: 1

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