The connection may fail when you use the Out of Band console to connect to an Intel AMT-based computer in System Center 2012 Configuration Manager

Applies to: Microsoft System Center 2012 Configuration ManagerMicrosoft System Center 2012 R2 Configuration Manager

Symptoms


When you use the Out of Band console in Microsoft System Center 2012 Configuration Manager to connect to an Intel AMT-based computer, the connection fails. When you check the OOBConsole.log file, the log indicates that the power status cannot be retrieved because of error code 0x800703E3. This error code incorrectly indicates the problem as "The I/O operation has been aborted because of either a thread exit or an application request."

Cause


This problem may occur when the client record is missing or is incorrect on the Domain Name System (DNS) server.

Workaround


To work around this problem, add or correct the client record in the DNS server.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


For more information about out of band management in System Center 2012 Configuration Manager, go to the following Microsoft TechNet website: