Remote Desktop Services terminate on startup

Symptoms

On a Windows Server 2008 R2, you have Remote Deskop Services (RDS) role installed, and on every server reboot you get the following Application Crash event logged:

Cause

This issue occurs if you have configured the Terminal Services License Servers directly in the Registry.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TermService\Parameters\LicenseServersValue Type: REG_MULTI_SZ
Value SpecifiedLicenseServers

Note: The above registry value is a Mult Line entry, and if the last line is not an additonal emptyLine, but terminated early, the crash may occur.

Resolution

Add an addional empty Line to the List of SpecifiedLicenseServers, or configure the License Servers with Group Policy

More Information

With the REG.EXE Utilty it is not possible to create such malformated entries.
Properties

Article ID: 2728032 - Last Review: Aug 6, 2012 - Revision: 1

Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, Windows Server 2008 R2 Standard without Hyper-V, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Enterprise without Hyper-V, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Datacenter without Hyper-V, Windows Server 2008 R2 for Itanium-Based Systems, Windows Server 2008 R2 Service Pack 1

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