"Windows Update Cannot Check For Updates" error message when you try to install updates

Symptoms

When you try to install the latest Windows updates, you receive the following error message:

Windows Update Cannot Check For Updates, Because The Service Is Not Running

Resolution

Fix it for me

To start the Windows Update Troubleshooter, click the Fix it button below for your version of Windows :

Windows 8 and Windows 7



Windows Vista and Windows XP



Note The Windows Update Troubleshooter may contain text that is available in English only. After the Windows Update Troubleshooter is completed, your previous Windows Update history may be deleted.

Note If you would rather fix this problem yourself, go to the "Let me fix it myself" section.
Let me fix it myself
How to check whether the services are running

More Information

For more information about the how to reset Windows Update components, click the following article number to go to the article in the Microsoft Knowledge Base:
971058 How do I reset Windows Update components?
Properties

Article ID: 2730071 - Last Review: Jul 1, 2013 - Revision: 1

Feedback