Symptoms
Assume that you use the Tasklist.exe tool on a computer that is running one of the following operating systems:
For example, assume that you run the following command:
tasklist.exe /FI “IMAGENAME eq lsass.exe”
In this situation, the Tasklist.exe tool displays the following message even when the Lsass.exe process is running:
- Windows Vista
- Windows Server 2008
- Windows 7
- Windows Server 2008 R2
- Windows 8
- Windows Server 2012
For example, assume that you run the following command:
tasklist.exe /FI “IMAGENAME eq lsass.exe”
In this situation, the Tasklist.exe tool displays the following message even when the Lsass.exe process is running:
INFO: No tasks are running which match the specified criteria.\n
Resolution
Cumulative Update information
To resolve this issue in Windows 8 or in Windows Server 2012, install the cumulative update 2811660. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:2811660 Windows 8 and Windows Server 2012 cumulative update: March 2013
Hotfix information
Important This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655.A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:- Windows Vista Service Pack 2 (SP2)
- Windows Server 2008 Service Pack 2 (SP2)
- Windows 7 Service Pack 1 (SP1)
- Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
Registry information
To apply this hotfix, you do not have to make any changes to the registry.Restart requirement
You must restart the computer after you apply this hotfix.Hotfix replacement information
This hotfix does not replace a previously released hotfix.Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: