How to rebuild the Tokens.dat file when you troubleshoot Windows activation issues

Applies to: Windows Server 2019, all versionsWindows Server 2016Windows 10 More

Summary


When you troubleshoot Windows activation issues, you may have to rebuild the Tokens.dat file. This article describes in detail how to do this.

Resolution


To rebuild the Tokens.dat file, follow these steps:
  1. Open an elevated command prompt:
     
    1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
    2. In the search box, type cmd.
    3. Swipe across or right-click the displayed Command Prompt icon.
    4. Tap or click Run as administrator.
  2. Type the following commands in the order in which they are presented. Press Enter after each command.
    1. net stop sppsvc
    2. For Windows 10, Windows Server 2016 and later versions of Windows:
      cd %windir%\system32\spp\store\2.0

      For Windows 8.1, Windows Server 2012 and Windows Server 2012 R2:
      cd %windir%\ServiceProfiles\LocalService\AppData\Local\Microsoft\WSLicense

      For Windows 7, Windows Server 2008 and Windows Server 2008 R2:
      cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    3. ren tokens.dat tokens.bar
    4. net start sppsvc
    5. cscript.exe %windir%\system32\slmgr.vbs /rilc
  3. Restart the computer.

More Information


After you rebuild theTokens.dat file, you must reinstall your product key by using one of the following methods:
  • At the same elevated prompt command, type the following command, and then press Enter:
    cscript.exe %windir%\system32\slmgr.vbs /ipk <product key>
  • Right-click My Computer, click Properties, and then click Change product key.
Notes
  • You should never use the /upk switch to uninstall a product key. To install a product key over an existing product key, use the /ipk switch.
  • For more information about KMS client setup keys, see List of KMS client setup keys