Consider the following scenario:
- You use Microsoft Outlook in online mode in a Microsoft Exchange Server 2010 environment.
- You move email messages between folders.
- The target folder has the AutoPreview feature enabled.
This issue occurs because the Exchange Information store uses an optimization that does not read the body of the source message when the store moves messages to the target folder. Therefore, the PR_BODY property is not in the message header table, so no message body is displayed.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to enable the AutoPreview feature, go to the following Microsoft website:
Article ID: 2737046 - Last Review: Feb 12, 2013 - Revision: 1