How To: Send delegated administration offers

Symptoms

A Partner has trouble sending delegated Admin offers, aka DAP invitations

How to add Delegated Administrators

Cause

Office 365 and Intune are two different channels.

Resolution


Instructions for Partners:

Delegated Administration rights are required for managing your customers

To add Delegated Administrator rights, go to https://mspartner.microsoft.com/en/us/pages/solutions/microsoft-intune.aspx.

 

  1. You will be taken to the Microsoft Partner Network page. 
     

     
  2. Click the Get Benefits link at the top of the page.
  3. Scroll down the page to the Microsoft Intune section.
     

     
  4. Under the Delegated Administration Rights section, click the link "To add Delegated Administrator rights, click here" to add a Delegated Administrator.
  5. Once you have Delegated Administrator Rights, navigate to your Intune Account Portal page at https://account.manage.microsoft.com
  6. Next to the links for your Company Portal and Admin Console you should have the "Partner" link. Select it.
  7. In the Partner page you now have the option to send an invitation to become a Delegated Administration Partner ("DAP"). Your client will have to accept the invitation.

IMPORTANT NOTE:
Delegated administrators have full administrative access to the Windows Intune administrator console.
Clients that are using another Microsoft Online Service should be aware that Delegated Administrator Partners are granted full access to all Microsoft Online Services for the entire organization, not just to Windows Intune!

 

More Information

Related Articles:
---------------------

2769280: How Windows Intune partners can administer on behalf of the customer

 

Microsoft Internal Support Information

Author ID (email alias): v-owla
Writer ID(email alias): v-owla
Tech Review ID (email alias): v-hpdh
Confirm Article has been Tech Reviewed: Yes
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Properties

Article ID: 2742757 - Last Review: Sep 17, 2015 - Revision: 1

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