This article discusses how to troubleshoot the following issues in Microsoft Office from Office 365:
- Activation fails and you receive one the following error messages:We are unable to connect right now. Please check your network and try again later.Sorry, we can’t connect to your account. Please try again later.
- The installation fails and you receive the following error message:Something went wrong Error Code: 30174-4
Article ID: 2745026 - Last Review: Dec 16, 2016 - Revision: 1
Microsoft Office 365 ProPlus, Microsoft Visio Pro for Office 365, Microsoft Project for Office 365