Assume that you use Remote Desktop Web Connection in Internet Explorer to connect to a remote computer from a Windows Embedded POSReady 2009-based computer. In this situation, when you try to run an application (for example, Calculator) on the remote computer, you receive an error message that resembles the following:
Your computer can't connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.
To resolve this issue, install the update that is described in this article. Then, install the updates that are described in Microsoft Knowledge Base (KB) articles 969084 and 969085. To do this, go to the following Microsoft websites:
951608 Description of the Credential Security Support Provider (CredSSP) in Windows XP Service Pack 3
How to obtain this update
Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
|Windows Embedded POSReady 2009||Download the update package now.|
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesTo apply this update, you must be running Windows Embedded POSReady 2009.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2745658 - Last Review: May 16, 2013 - Revision: 1