You cannot unlock a BitLocker-encrypted drive after you upgrade to Windows 8

Applies to: Windows 8Windows 8 EnterpriseWindows 8 Pro

Symptoms

Consider the following scenario:
  1. On a Windows 7-based computer, you install an application that registers a drive shortcut menu handler. For example, if you install Microsoft System Center 2012 Endpoint Protection, it registers a drive shortcut menu handler so that a Scan with System Center 2012 Endpoint Protection option is available when you right-click a drive.
  2. You upgrade the computer from Windows 7 to Windows 8.
  3. You try to open a hard drive or a USB flash drive that is encrypted by BitLocker Drive Encryption.
In this scenario, you cannot unlock the encrypted drive. Additionally, you receive the following error message:

Application not found

Resolution

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