- You place a mailbox in a Microsoft Exchange Server 2010 environment on litigation hold.
- You apply a retention policy to the mailbox.
- You press Shift+Delete to permanently delete items or delete items in the Deleted Items folder in Microsoft Outlook. This action moves the deleted items to the "Recoverable Items\Deletions" folder.
Note You can view the "Recoverable Items\Deletions" folder by using the Microsoft Exchange Server MAPI (MFCMAPI) tool or by using the Recover Deleted Items tool in Outlook.
- You enforce the retention policy manually or the retention policy is enforced automatically when the retention age limit is reached.
Note The expected behavior is that items are moved from the "Recoverable Items\Deletions" folder to the "Recoverable Items\Purges" folder and are no longer visible to the user. When the retention age limit is reached, the Managed Folder Assistant removes the items from the mailbox database.
Article ID: 2750293 - Last Review: Dec 14, 2012 - Revision: 1