Word documents may open slowly if the attached template is saved in an older format (.dot) and is over the network

Applies to: Microsoft Word 2010

Summary


Consider following scenario:

You may encounter delays when opening a Word document if following conditions are true:

- Word document has an attached templatewhich is saved in older format .DOT (Word 97-2003) and
- the attached template (.DOT file) is stored on a network location which is also defined in Word as the location for workgroup templates (Word Options\Advanced\General\File Locations\Workgroup Templates)

In order to address this issue try one of the following workarounds:

1. Disable the OFV Add-in for Word by using a registry setting:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Security\FileValidation\EnableOnLoad = 0

* This removes the additional protection of the OFV for Word while still protecting the other Office programs.

2. Add the network share where workgroup templates folder is stored as a Trusted location in Word.

3. Convert the attached template to the new Office file format (.dotx, .dotm).

More Information


For more information on similar Office File Validation issues please reference:
2570623 Excel workbooks may open slowly over the network
http://support.microsoft.com/kb/2570623/EN-US