Windows 2000 Terminal Server Reports Event ID 1103 in the System Event Log


Summary


On a Windows 2000-based or a Windows 2000 Advanced Server-based server that is running Terminal Services, the following error may be reported in the system event log:
Event ID: 1103
Event Type: Error
Event Source: TermServDevices
Description: An internal communication error occurred. Redirected printing will no longer function.
For additional information about the latest service pack for Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

More Information


To gather more information about this error, view the whole error in the event viewer and pay special attention to the data section at the bottom of the error. In the Data section of the event, set the data to show as "Words" and check the last word in the message.


The data section should look like this:
0000: 00000005 000005be
Reference the last word in the message against the list below. For example, for the preceding data section, check for the word: 000005be or 0x5be.


The following sections contain more information about various types of 1103 events.

0x5be (or 0x5D6 if SP2 is installed)

Issue: In almost all cases, when this event is logged the event is harmless. The event occurs because a name change event was generated after the printer was deleted. If this is the case, no action is required, and redirected printing should continue to function normally.



The one instance where a 0x5be (or 0x5D6 if SP2 is installed) will be logged and redirected printing will be affected is when you are using the Citrix Metaframe add-on. ICA clients that connect with unknown printer drivers will also generate an 1103 0x5be (or 0x5D6 if SP2 is installed). To resolve this type of 0x5be (or 0x5D6 if SP2 is installed), use ICA specific steps in the following Microsoft Knowledge Base article:
214593 Windows Terminal Server with Metaframe ICA Client Cannot Autocreate Some Printers

0x2c6



This error can be caused by a failure in communications between the user-mode component and Rdpdr.sys. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0x376

This problem occurs because the Terminal Services Device Redirector did not install properly. To resolve this issue, uninstall and reinstall Terminal Services.

0x384

This error indicates that the program desktop in the user-mode component was not set up correctly. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0x394

This error occurs when the IOCTL buffer cannot be resized. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0x3c5

This error occurs when the IOCTL buffer cannot be resized. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0x4f6

This error can be caused by a failure in communications between the user-mode component and Rdpdr.sys. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0x50a



This error can be caused by a failure in communications between the user-mode component and Rdpdr.sys. This error may result in printer redirection being disabled for the associated session. The user should log off and on again. If this does not resolve the problem, Terminal Services should be uninstalled and reinstalled.

0xCa

This error is caused by a low memory condition on the server. Restart the server to free memory. Troubleshoot the cause of the low memory issue.