- You have a Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) site server.
- You enable the Hardware Inventory, Software Metering, and Asset Intelligence server Windows Management Instrumentation (WMI) classes on the site server.
- You deploy an application to a client computer by using a Microsoft Installer (MSI) package.
- You apply an update to the application, and then you start the application.
Note This issue only occurs after you apply the update for the application and then use the updated application.
Hotfix informationTo resolve this issue, install the following hotfix on the affected System Center Configuration Manager 2007 SP2 primary site server. This hotfix installation wizard creates another package for client computers. You must create an advertisement to deploy the package on all client computers after you run the hotfix on the primary site server. For more information about installation guidance, click the following article number to view the article in the Microsoft Knowledge Base:
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running System Center Configuration Manager 2007 Service Pack 2 (SP2).
Registry informationTo apply this hotfix, you do not have to make any changes to the registry.
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, you have to close any opened instance of the Configuration Manager administrative console before you install this hotfix package.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
Article ID: 2772081 - Last Review: Dec 19, 2012 - Revision: 1