- You have a system running Windows 8.
- Connect a print device to the system.
- The print device installs using a Version-4 Class printer driver.
- Send a print job to the print device.
For systems running Windows RT (ARM), support is limited to version-4 drivers provided by Microsoft. In this case you will need to check with the hardware vendor to see if a firmware update is available to correct the issue or use a print device that is capable of using a Version-4 Class printer driver.
Article ID: 2777663 - Last Review: Oct 30, 2012 - Revision: 1