- You have a common area phone that is running Microsoft Lync Phone Edition.
- You sign in to the phone by using a common area phone account.
- The administrator shuts down a Front End server that is connected to the phone. Therefore, you receive the following error message on the phone:Sign-in Error Cannot assign a certificate to this account. Please contact your support team.
- The administrator restarts the Front End server.
- You wait for several minutes.
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Article ID: 2781617 - Last Review: Jan 23, 2013 - Revision: 1