User in a DG does not receive a chat room invitation when the user signs in to an Office Communications Server 2007 R2, Group Chat client

Symptoms

Consider the following scenario:
  • You deploy a Group Chat server in a Microsoft Office Communications Server 2007 R2 environment.
  • You add a Distribution Group (DG) as a member to a Group Chat room in the environment.
  • A user in the DG signs in to the Office Communications Server 2007 R2 Group Chat client.
In this scenario, the user does not receive the chat room invitation. Additionally, the user cannot join the Group Chat room.

Cause

This issue occurs because it takes longer than expected for the Group Chat server to synchronize with Active Directory Domain Services (AD DS).

Resolution

To resolve the issue, install the following cumulative update:
2783873 Description of the update for Office Communications Server 2007 R2, Group Chat Server: December, 2012

Properties

Article ID: 2783949 - Last Review: Dec 14, 2012 - Revision: 1

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