Internet Explorer 10 does not save credentials for a website after you log off or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1
Content provided by Microsoft
Applies to: Windows Server 2008 R2 Service Pack 1Windows Server 2008 R2 EnterpriseWindows Server 2008 R2 DatacenterWindows Server 2008 R2 for Itanium-Based SystemsWindows Server 2008 R2 FoundationWindows Server 2008 R2 StandardWindows Web Server 2008 R2Windows 7 Service Pack 1Windows 7 EnterpriseWindows 7 Home BasicWindows 7 Home PremiumWindows 7 ProfessionalWindows 7 StarterWindows 7 UltimateMore
Consider the following scenario:
Internet Explorer 10 is installed on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.
You browse to a website that prompts you to enter a user name and password to sign in.
You enter a user name and password, you configure Internet Explorer to save the credentials, and then you sign in to the website.
You preform one of the following operations:
You log off the computer and then log on to it again.
You restart the computer.
You browse to the website again.
In this scenario, you are prompted to enter a user name and password to sign in to the website.
Note The expected behavior is that you can sign in to the website without the website prompting you to enter a user name and password.
This issue occurs because the WinInet cache task is not notified to close when you log off or restart the computer.
How to obtain this update
This update is available from the following Microsoft Update website:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
To apply this update, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
To apply this update, you do not have to make any changes to the registry.
You must restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 updates and Windows Server 2008 R2 updates are included in the same packages. However, updates on the Update Request page are listed under both operating systems. To request the update package that applies to one or both operating systems, select the update that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each update applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Windows 7 and Windows Server 2008 R2
Windows 7 and Windows Server 2008 R2
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain updates in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
For all supported IA-64-based versions of Windows Server 2008 R2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Additional file information for Windows 7 and for Windows Server 2008 R2
Additional files for all supported x86-based versions of Windows 7