However, if the users click Ok in this dialog box, they are not connected to the public folder.
Additionally, the users may receive the following error message:
- Create AutoDiscover-related DNS records for the email address that is stamped on the public folder mailbox. For more information about the Exchange 2010 Autodiscover service, go to the following Microsoft website:
For more information about how to automatically configure user accounts in Outlook 2010, go to the following Microsoft website:
- Change the email address of the public folder mailbox to match an email domain that already has published AutoDiscover records.
The Outlook client depends on information that is returned by the AutoDiscover service to access the Public Folder mailbox.
The following is an example of Public Folder mailbox information that is returned by the AutoDiscover service:
In this example, the Outlook client tries to "AutoDiscover" PFMailbox@contoso.com. However, if the DNS records that are related to Contoso.com are not present, Public Folder access fails.
Article ID: 2788136 - Last Review: Oct 1, 2015 - Revision: 1