Editing reports in Configuration Manager may fail when Internet Explorer is not the default browser


Symptoms


When attempting to edit reports in the Administrator Console on a System Center 2012 Configuration Manager Site Server you may receive the following error:

Application cannot be started. Contact the application vendor.

or

When attempting to edit reports from the ConfigMgr console installed on a client computer, the action may fail with the following error:

Cannot download the application. The application is missing required files. Contact application vendor for assistance.

Cause


This may occur if Internet Explorer is not the default browser on the computer. Different limitations and requirements exist depending on which version of SQL Server is being used for the site database.

Resolution


To resolve this issue, install a supported browser and set it as the default. For a list of supported browsers and limitations for your version of SQL Server, please see the following:

SQL Server 2008: http://msdn.microsoft.com/en-us/library/ms156511(v=sql.100).aspx

SQL Server 2008 R2: http://msdn.microsoft.com/en-us/library/ms156511(v=sql.105).aspx

SQL Server 2012: http://msdn.microsoft.com/en-us/library/ms156511(v=sql.110).aspx

More Information


The following article lists the SQL Server versions that are supported by System Center 2012 Configuration Manager:

http://technet.microsoft.com/en-us/library/gg682077.aspx#BKMK_SupConfigSQLDBconfig

configmgr 2012 cm2012 cm12