Lines in EMF file don't display correctly on a remote computer that is running Windows 7 or Windows Server 2008 R2

Symptoms

Assume that you connect to a Windows 7-based or Windows Server 2008 R2-based computer by using a Remote Desktop session. Additionally, assume that you open an Enhanced-Format Metafiles (EMF) file in the Remote Desktop session. In this situation, the lines within the EMF file may not display correctly.

Note This issue does not occur when you open an EMF file from the console of the computer. 

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_9ec3badb1cff86a0cb43fe4accffdf2a_31bf3856ad364e35_6.1.7601.22344_none_6f03e8abf1ef80da.manifest
File versionNot applicable
File size722
Date (UTC)31-May-2013
Time (UTC)10:13
PlatformNot applicable
File nameX86_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.22344_none_e6fc4f6bcc711f80.manifest
File versionNot applicable
File size2,814
Date (UTC)31-May-2013
Time (UTC)05:01
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_dfa07c59813d8d6ab9bb6c1db69cb951_31bf3856ad364e35_6.1.7601.22344_none_42bff15db78be187.manifest
File versionNot applicable
File size726
Date (UTC)31-May-2013
Time (UTC)10:13
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.22344_none_431aeaef84ce90b6.manifest
File versionNot applicable
File size2,816
Date (UTC)31-May-2013
Time (UTC)05:56
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_01d6846cc7cd1ca43892456d9f17b665_31bf3856ad364e35_6.1.7601.22344_none_a993c10f06401eb2.manifest
File versionNot applicable
File size724
Date (UTC)31-May-2013
Time (UTC)10:13
PlatformNot applicable
File nameIa64_microsoft-windows-t..s-rdp-displaydriver_31bf3856ad364e35_6.1.7601.22344_none_e6fdf361cc6f287c.manifest
File versionNot applicable
File size2,815
Date (UTC)31-May-2013
Time (UTC)04:54
PlatformNot applicable
Properties

Article ID: 2795616 - Last Review: Jul 10, 2013 - Revision: 1

Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 for Itanium-Based Systems, Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, Windows Web Server 2008 R2, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate

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