This article applies to Microsoft Dynamics AX 2012 R2 for all regions.
When you try to mark a quarantine order on a returned Purchase Order (PO) in Microsoft Dynamics AX 2012 R2, you cannot mark the order. Additionally, you receive the following error message:
Manual marking is not allowed for inventory quarantine order transactions.
Hotfix informationA supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
Installation informationSee How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.
PrerequisitesYou must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.
Restart requirementYou must restart the Application Object Server (AOS) service after you apply this hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.