Can’t change Office 2013 shortcut locations in the Office Customization Tool

Applies to: Office Home and Business 2013Office Home and Student 2013Office Professional 2013


When you try to change the shortcut locations for Office 2013 applications in the Office Customization Tool (OCT), you receive the following error message:
Invalid start in folder. Please try again.
Then, you add the Start in location for Office 2013 and run a customized installation. When you double-click the shortcuts that are displayed on the desktop, Configure shortcuts does not work and you receive the following error message: 
Sorry, we couldn’t find your file. Is it possible it was moved, renamed or deleted?


To work around this issue, type a single open bracket ([) in the Start infield.  


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.