Installing Active Directory Rights Management Services fails with error ID 204

Symptoms

Attempting to install Active Directory Rights Management Services (AD RMS) fails with the following event:

Product: Windows Operating System
ID: 204
Source: Active Directory Rights Management Services
Version: 6.0
Symbolic Name: GetCertificateHierarchyFailedEvent
Message: Active Directory Rights Management Services (AD RMS) was not able to retrieve the certificate hierarchy 
 

Cause

This can occur if the Service Connection Point (SCP) is corrupt or invalid.

Resolution

To resolve this issue, complete the following:

1. Open adsiedit.msc on a Domain Controller in the domain.
2. Connect to the Configuration container (“Select a well known Naming Context: Configuration”)
3. Navigate the following nodes: CN=Configuration [server name], CN=Services.
4. Verify that CN=RightsManagementServices and CN=SCP are missing.

Recreate the nodes, leaving them empty:

1. Navigate to CN=Configuration [server name], CN=Services
2. Right-click in Services and choose New Object
3. Select Container.
4. Name the container RightsManagementServices
5. In that new container, right-click and choose New Object
6. Select Container.
7. Name the container SCP

Exit out of ADSIEdit.

Properties

Article ID: 2799251 - Last Review: Jan 9, 2013 - Revision: 1

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