Consider the following scenario:
- You select the Keep Windows settings, personal files and applications option when you upgrade a computer from Windows 7 to Windows 8.
- You install the Microsoft Lync Windows Store app.
- You use the Lync Windows Store app to start a call though a non-corporate WLAN connection (such as a home Wi-Fi connection or an open Wi-Fi connection).
This issue occurs because restrictive WLANApiPermissions settings are set when you upgrade to Windows 8 and select the Keep Windows settings, personal files and applications option. These settings do not allow the Lync Windows Store app media flow.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in WindowsTo have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
If you do not select the Keep Windows settings, personal files and applications option when you upgrade to Windows 8, this issue does not occur.
Article ID: 2800395 - Last Review: Mar 18, 2013 - Revision: 1
Microsoft Lync 2013