Consider the following scenario:
- You configure a Windows Server 2012-based file server failover cluster.
- You create a file share resource (\\fs1\share) on the cluster.
- You create a Windows Server 2012-based Hyper-V server and configure a virtual machine (VM1) on the server.
- The virtual machine files for VM1 are stored on \\fs1\share.
- You run a Volume Shadow Copy Service (VSS)-aware application to back up VM1 on \\fs1\share.
- The application stops unexpectedly, and the backup request is interrupted prematurely.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.