Important:This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Expand the \Addins subkey to display all of the add-ins registered at the Machine level.
If listed, select the subkey for the SendToBluetooth add-in called BtOfficeAddin.BtOfficeIntegration.1.
Right-click the LoadBehavior value and then click Modify.
Change the Value data to 0, and then click OK and then close the Registry Editor.
Start your Office program that was crashing to determine if the registry change has improved the stability of the program.
Disclaimer: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 2803733 - Last Review: Dec 16, 2015 - Revision: 1
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