Office programs may crash with the SendToBluetooth add-in installed

Applies to: Word 2016PowerPoint 2016Excel 2016

Resolution


If you have the WIDCOMM SendToBluetooth add-in installed, your Office programs might be crashing due to an incompatibility issue between the add-in and other Microsoft Office programs.

Note: This add-in is installed by default on many OEM images of Windows.

Here's how you can check to see if the add-in is the cause of your Office programs crashing:

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Disclaimer: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.