Inquire COM add-in options do not respond in Excel 2013

Applies to: Excel 2013


When you enable the Inquire COM add-in in Microsoft Excel 2013, the INQUIRE tab is displayed as expected. However, there is no response when you click any option (such as the Clean Excess Cell Formatting or Compare Files option) on the INQUIRE tab. When this issue occurs, you do not receive an error message. 


This issue occurs because the Inquire COM add-in works only on computers that have the .NET Framework 4 or a later version of the .NET Framework installed.


To work around this issue, install the .NET Framework 4 or a later version of the .NET Framework.

Note We recommend that you install the Microsoft .NET Framework 4.5 to work around the issue. To do this, go to the following Microsoft website: