[SDP3][fb1bd57c-43b4-4236-973b-cb4fdbc0f3e8] Microsoft Store Inbox Applications Diagnostic

Applies to: Windows Server 2012 DatacenterWindows Server 2012 DatacenterWindows Server 2012 Standard More

Summary


This diagnostic collects data used to troubleshoot Microsoft Store Inbox Applications.

More Information


The Microsoft Store Inbox Applications Diagnostics tool for Support Diagnostics Platform (SDP) is designed to collect information to help you troubleshoot modern application problems.

Information Collected

Appx Information

DescriptionFile name
Event log entries from the Microsoft-Windows-All-User-Install source{Computername}_evt_AllUserInstallAgent-Admin.*
Event log entries from the Microsoft-Windows-AppModel-Runtime source{Computername}_evt_AppModelRuntime-Admin.*
Event log entries from the AppXDeployment-Operational source{Computername}_evt_AppXDeployment-Operational.*
Event log entries from the AppXDeploymentServer-Operational source{Computername}_evt_AppXDeploymentServer-Operational.*
Event log entries from the AppXDeploymentServer-Restricted source{Computername}_evt_AppXDeploymentServer-Restricted.*
Event log entries from the AppxPackaging-Operational source{Computername}_evt_AppxPackaging-Operational.*
Event log entries from the SettingSync-Debug source{Computername}_evt_SettingSync-Debug.*
Event log entries from the SettingSync-Operational source{Computername}_evt_SettingSync-Operational.*
Application Packaging and Deployment API log.AppxLog.txt
Directory list of files in the %SystemRoot%\ImmersiveControlPanel folder.DirList_ImmersiveControlPanel.txt
Directory list of files in the %ProgramFiles%\Internet Explorer folder.DirList_InternetExplorer.txt
Directory list of files in the %ProgramFiles(x86)%\Internet Explorer folder.DirList_InternetExplorerx86.txt
Directory list of files in the %UserProfile%\AppData\Local\Packages folder.DirList_LocalAppData.txt
List of installed modern applications.Inventory.txt
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainerRegkeys_AppContainer_HKCU.txt
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\Regkeys_AppModel_HKCU.txt
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppxRegkeys_Appx_HKLM.txt
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\AppXRegkeys_AppxPolicies_HKLM.txt
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Windows Error Reporting\BrokerUpRegkeys_BrokerUp.txt
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\RepositoryRegkeys_LocalSettings_AppModel_HKCU.txt
HKEY_LOCAL_MACHINE\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\MappingsRegkeys_LocalSettings_AppModel_HKLM.txt
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\PluggableProtocolsRegkeys_PluggableProtocols_HKLM.txt

COM Information

DescriptionFile name
DCOM registry settings in HKEY_LOCAL_MACHINE\software\microsoft\oleACLs_HKLM_Microsoft_Ole.txt
DCOM permissionsDCOMPerms.txt
HKEY_CURRENT_USER\Software\Classes\ActivatableClassesRegkeys_ActivatableClasses_HKCU.txt
HKEY_LOCAL_MACHINE\Software\Classes\ActivatableClassesRegkeys_ActivatableClasses_HKLM.txt

Native Image Generator Information

DescriptionFile name
The Native Image Generator (Ngen.exe) loads an assembly and invokes the JIT compiler to compile an entire assembly into native code. The native image generation log file is instrumental for debugging problems that occur during the generation of native images.
ngen*.log

System Information

DescriptionFile name
The access control list for HKEY_CURRENT_USERACLs_HKCU.txt
The access control list for HKEY_LOCAL_MACHINEACLs_HKLM.txt
The access control list for HKEY_LOCAL_MACHINE\system\currentcontrolsetACLs_HKLM_CurrentControlSet.txt
The access control list for HKEY_LOCAL_MACHINE\software\microsoft\oleACLs_HKLM_Microsoft_Ole.txt
The access control list for C:\Windows\System32ACLs_system32.txt
The access control list for C:\Windows\winsxsACLs_WinSxs.txt
Event log entries from the AppID-Operational source{Computername}_evt_AppID-Operational.*
Event log entries from the BitsClient-Operational source{Computername}_evt_BitsClient-Operational.*
Directory list of files in the %SystemRoot%\System32 folderDirList_System32.txt
Directory list of files in the %SystemRoot%\SysWow64 folderDirList_SystemWow64.txt
Directory list of files in the UsageLogs folders under %AppData%\Local\MicrosoftDirList_UsageLogs.txt
List of environment variablesEnvironmentVariables.txt
The HOSTS file in SystemRoot%\System32\Drivers\etc (static mapping of hostnames to IP addresses)hosts.txt
Basic IP networking configuration informationipconfig.txt
Netsh "winhttp" and subcommands outputnetsh_proxy_settings.txt
Basic network adapter configuration informationNetworkAdapterInfo.txt
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\DeviceAccessRegkeys_DeviceAccess_HKCU.txt
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\DeviceAccessRegkeys_DeviceAccess_HKLM.txt
HKEY_CURRENT_USER\Software\Classes\ExtensionsRegkeys_Extensions_HKCU.txt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FastCacheRegkeys_FastCache_HKLM.txt
HKLM\SYSTEM\CurrentControlSet\Control\ProductOptionsRegkeys_ProductOptions_HKLM.txt
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsRuntimeRegkeys_WindowsRuntime_HKLM.txt
Basic information on installed root certificatesRootCerts.txt
List of running servicesRunningServices.txt
Device installation text logsetupapi.dev.log
RSOP information from the system group policy result toolSystemPolicies.txt
Basic video display configuration informationVideoDisplayInfo.txt
Basic Windows information including the System Directory, Organization, BuildNumber, RegisteredUser, SerialNumber and Version.WindowsVersionInfo.txt
Event log trace for Windows Live applicationsLiveComm.etl
nattended setup errorsdiagerr.xml
nattended setup warningsdiagwrn.xml
Information about setup actions during Windows installation.setupact.log
Information about setup errors during Windows installation.setuperr.log
CBS (Component Based Servicing) log filecbs.log
Basic storage volume information collected during Windows setupDDACLSys.log
Event log trace for Windows setupsetup.etl
Binary setup information files used during Windows SetupContents*, MainQueue*, setupinfo
Windows Error Reporting log files*.wer
System Information - MSInfo32 tool output txt and nfo formats{Computername}_msinfo32.*

UEX Information

DescriptionFile name
Event log entries from the PushNotificationPlatform-Operational source
{Computername}_evt_PushNotificationPlatform-Operational.*
Event log entries from the TWinUI-Operational source{Computername}_evt_TWinUI-Operational.*
Image cache files*.db, *.dat
Event log trace forWindows Explorer startupExplorerStartupLog.etl
Event log trace for Windows Explorer startupExplorerStartupLog_RunOnce.etl

Microsoft Store Information

DescriptionFile name
Images displayed in the user interface*.png
Multilingual user interface files*.mui
Package deployment files (metadata)*.pckgdep
Recovery files (metadata)*.recovery
Binary cache file (metadata)JSByteCodeCache_64
Binary language-specific files*.pri
XML manifestsappx*.xml
Binary file with certificate informationappxsignature.p7x
Binary executable; launches PC SettingsSystemSettings.exe
Microsoft Store UI elementsWinStore.*
Microsoft Store error UIWSError.htm
Microsoft Store COM surrogateWSHost.exe
Event log entries from the WSLicensing-Admin source {Computername}_evt_WSLicensing-Admin.*
Directory list of files in the %AppData%\Local\Temp\WinStoreManifest\SystemInfo\WinStore folderDirList_WinStoreDir.txt
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WSService\PackagesRegkeys_WSServicePackages_HKLM.txt
Microsoft Store broker log fileWinStore.log.Broker.log
Microsoft Store run results log fileWSRunResults.log

Windows Update Information

DescriptionFile name
Event log entries from the BitsClient-Operational source {Computername}_evt_BitsClient-Operational.*
Event log entries from the WindowsUpdateClient source {Computername}_evt_WindowsUpdateClient-Operational.*
Background intelligent network service jobs logBitsJobs.log
Directory list of files in the %SystemRoot%\SoftwareDistribution folderDirList_SoftwareDistributionDir.txt
Copy of the HOSTS file (Static host name to IP address mapping)Hosts.log
HKCU\Software\Microsoft\Windows\CurrentVersion\AppHostRegkeys_AppHost_HKCU.txt
HKLM\Software\Microsoft\Windows\CurrentVersion\AppHostRegkeys_AppHost_HKLM.txt
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModelRegkeys_AppModel_HKCU.txt
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModelRegkeys_AppModel_HKLM.txt
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\AppxRegkeys_Appx_HKLM.txt
HKLM\Software\Microsoft\Windows\Windows Error Reporting\BrokerUpRegkeys_BrokerUp_HKLM.txt
HKLM\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModelRegkeys_Classes_AppModel_HKLM.txt
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet SettingsRegkeys_InternetSettings_HKCU.txt
HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainerRegkeys_Local_Settings_AppContainer_HKCU.txt
HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModelRegkeys_Local_Settings_AppModel_HKCU.txt
HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\PluggableProtocolsRegkeys_PluggableProtocols_HKLM.txt
HKLM\Software\Policies\Microsoft\Windows\AppXRegkeys_Policies_AppX_HKLM.txt
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdateRegkeys_WindowsStoreWU_HKLM.txt
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdateRegkeys_WindowsUpdate_HKLM.txt
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdateRegkeys_WindowsUpdatePolicy_HKLM.txt
Windows Update events log fileReportingEvents.log
Windows Update system log fileWindowsUpdate.log.System.log
Windows Update user log fileWindowsUpdate.log.User.log


References

For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, click the following article number to see the article in the Microsoft Knowledge Base article:

2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform