Can't upgrade Internet Explorer in Windows 7 or Windows Server 2008 R2

When you try to install Internet Explorer 10 or 11 in Windows 7 or Windows Server 2008 R2, the operation may not be completed successfully, Additionally, you may receive an error message. This problem may occur for various reasons. To successfully install Internet Explorer, follow these steps.

Step 1: Make sure that Service Pack 1 or later is installed
Step 2: Make sure that your system meets the minimum operating system requirements
Step 3: Make sure that you have prerequisite updates installed
Step 4: Make sure that you use the correct installer version

More Information

If you still can't install Internet Explorer, try to install it in a "clean boot" state. A clean boot starts Windows by using a minimal set of drivers and startup programs. This may help eliminate software conflicts during the installation. To perform a clean boot on your system, see How to perform a clean boot in Windows.


Article ID: 2820688 - Last Review: Apr 2, 2015 - Revision: 1

Internet Explorer 10, Internet Explorer 11