|The full Microsoft Office 2013 Professional Plus suite isn't installed on the computer. Outlook 2013 relies on components from other programs in Office 2013. Policy tips don't work if you install Outlook 2013 separately. |
Note Policy tips aren't supported in Office 2010 or earlier versions of Office.
|Install the full Office 2013 Professional Plus suite. For more information about features and business benefits of Office Professional Plus 2013, go to the following Microsoft website:|
|Outlook 2013 isn't set up to use policy tips.||Make sure that policy tips are enabled in Outlook 2013. To do this, follow these steps:|
|The DLP policy doesn't have policy tips enabled.||In the properties of the DLP policy in Exchange Online Protection, under Choose a mode for the requirements in this DLP policy, make sure that either the Enforce or Test DLP policy either Policy Tips option is selected.|
|Sensitive data threshold for the DLP policy isn't met. Therefore, the associated DLP policy tips aren't displayed.||Modify the conditions of the applicable DLP policy by using the steps in Manage DLP Policies. For example, you may have to adjust the minimum or maximum sensitive item count values or adjust the kind of sensitive data that triggers the policy.|
Note Only valid credit card number formats will trigger the rule.
For more information about DLP features in Exchange Online Protection, go to the following TechNet website:
Article ID: 2823263 - Last Review: Dec 28, 2016 - Revision: 1