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Summary

This article describes the issue that is fixed in the update for Microsoft Lync Server 2013 that is dated April 2013.

Introduction

Issue that this update fixes

This update fixes the issue that is described in the following Microsoft Knowledge Base (KB) article:

  • 2828162 Live Meeting 2007 client microphone remains muted in an audio conference

More Information

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites for installing this update.

Restart requirement

You may have to restart the computer after you apply this update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Update installation information

To apply this update, install the update package on computers that are running the following server roles:

  • Lync Server 2013 - Standard Edition Server

  • Lync Server 2013 - Enterprise Edition - Front End Server

  • Lync Server 2013 - Edge Server

Removal information

To remove this update, use the Add or Remove Programs item in Control Panel. When you install the update, insert the source CD or provide the path where the source files can be found if you are prompted to do this.

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issue that is listed in this article. After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

File_abserver.exe

5.0.8308.301

368,688

13-Mar-2013

11:09

x86

File_apiem.dll

5.0.8308.301

2,673,192

13-Mar-2013

11:34

x64

File_gac_microsoft.rtc.server.abcommon.dll

5.0.8308.301

281,752

13-Mar-2013

11:30

x86

File_inboundrouting.exe

5.0.8308.301

443,464

13-Mar-2013

11:32

x86

File_inboundroutingteamscript.xml

Not Applicable

19,312

13-Mar-2013

6:55

Not Applicable

File_inboundrulesengine.dll

5.0.8308.301

639,064

13-Mar-2013

11:10

x86

File_interclusterrouting.exe

5.0.8308.301

866,912

13-Mar-2013

11:32

x86

File_microsoft.rtc.server.udcadapters.dll

5.0.8308.301

899,744

13-Mar-2013

11:32

x86

File_outboundrouting.exe

5.0.8308.301

1,009,232

13-Mar-2013

11:35

x86

File_routing.am

Not Applicable

19,533

13-Mar-2013

6:55

Not Applicable

File_rtcmrdrv64.sys

5.0.8308.123

248,832

01-Apr-2013

1:48

x64

File_rtc_registrar_1_to_2.sql

Not Applicable

97,233

13-Mar-2013

10:34

Not Applicable

File_rtc_registrar_2_to_1.sql

Not Applicable

96,198

13-Mar-2013

10:34

Not Applicable

File_serveragent.dll

5.0.8308.301

990,272

13-Mar-2013

11:32

x86

File_server_microsoft.rtc.internal.storage.lyss.dll

5.0.8308.301

648,864

13-Mar-2013

11:10

x86

File_server_rtchost.exe

5.0.8308.301

332,848

13-Mar-2013

11:12

x86

File_sipstack.dll

5.0.8308.304

5,035,080

04-Apr-2013

7:53

x64

File_udcagent.exe

5.0.8308.301

918,576

13-Mar-2013

11:08

x86

File_wrtces.dll

5.0.8308.301

9,564,200

13-Mar-2013

11:12

x64


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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