This article applies to Microsoft Dynamics AX 2012 R2 for all regions.
When you try to deploy Enterprise Portal for Microsoft Dynamics AX 2012 R2 in an environment that is running Microsoft SharePoint Server 2013, the deployment is unsuccessful.
This problem occurs because the prerequisite validation utility in Microsoft Dynamics AX 2012 R2 prevents the installation of Enterprise Portal on SharePoint Server 2013.
Hotfix informationA supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
Installation informationIf you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
- Review the changes that are documented in the .xpo file.
- Apply these changes in a test environment before you apply the hotfix in a production environment.
893082 How to install a Microsoft Dynamics AX hotfix
- You must install one of the following updates if you plan to run Enterprise Portal on either Microsoft SharePoint Foundation 2013 or Microsoft SharePoint Server 2013. Choose the update that matches the SharePoint version on which you plan to deploy Enterprise Portal.
- After you install an update, you must run the SharePoint Products Configuration wizard.
Restart requirementYou must restart the Application Object Server (AOS) service after you apply this hotfix.
File informationThis hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.