FIX: Error 0x80070534 When You Rename Administrator Account in Windows 2000 Terminal Server Session


Symptoms


If you rename the Administrator account in a Windows 2000 Terminal Server session, COM+ Services cannot look up the local Administrator account and obtain its security identifier (SID). The following event is logged in the event log:

Server Application ID: {............}
Server Application Name: Customer_App_Name
Error Code = 0x80070534 : No mapping between account names and security IDs was done.
COM+ Services Internals Information:
File: .\security.cpp, Line: 493

Cause


This problem occurs because the account name is obtained from a localized string table.

Resolution


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Status


Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.